Frequently Asked Questions

ORDERS & SHIPPING
How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email. You can also check the status in your account on amiparissweater.com.

What shipping methods are available?
We offer worldwide shipping via express carriers. Delivery times vary by location.

Can I modify or cancel my order?
Please contact us immediately if you need changes. We process orders quickly, so modifications aren’t guaranteed.

RETURNS & EXCHANGES
What’s your return policy?
You may return unworn items within 14 days. Initiate returns through your account on amiparissweater.com.

How long do refunds take?
Refunds are processed within 5 business days after we receive your return.

PRODUCT CARE
How should I care for my knitwear?
Hand wash in cold water with mild detergent. Lay flat to dry to maintain shape.

PAYMENT
What payment methods do you accept?
We accept major credit cards, PayPal, and select regional payment options.

OTHER QUESTIONS
Do you offer gift wrapping?
Yes! Select the gift option at checkout for special packaging.

Where can I find size guides?
Size charts are available on each product page at amiparissweater.com.

For additional inquiries, please visit our Help Center.